IT Managed Services for Behavioral Health
We deliver full-service IT support for behavioral health and addiction treatment providers. From endpoint protection to secure communication systems, we help you stay HIPAA-compliant, operationally efficient, and audit-ready.
Core IT Managed Services
Everything You Need to Keep Your Tech Secure and Compliant
We provide healthcare-specific IT support tailored to behavioral health and addiction treatment providers. Every service is aligned with HIPAA & 42 CFR Part 2 requirements, ensuring your systems support care delivery while meeting strict regulatory standards.
Email and Data Storage Management
- Microsoft 365 administration and management.
- Google Workspace administration and management.
Endpoint Protection
- Enterprise-grade antivirus, firewalls, and threat detection.
- Automated patch management and software updates.
- Monitoring of all devices, including remote staff endpoints.
Phishing Training & Simulation
Ongoing phishing campaigns tailored to healthcare settings.
Simulated phishing attacks with user-level tracking.
Staff reporting tools and automated refresher assignments.
HIPAA Compliance & Risk Readiness
Risk assessments and vulnerability scanning.
Breach response workflows, and policy support.
Guidance on reporting breaches to HHS.
- Coordination with counsel for breach response.
Helpdesk Support
- Responsive, healthcare experienced, technical support.
- Ticketing system for easy issue tracking and reporting.
- Support for EMR, hardware, email, secure access, and more.
Procurement & Configuration
- Device sourcing, licensing, and contract management.
- Pre-configured systems with security protocols baked in.
- Remote and on-site support for office IT needs
- IT infrastructure design and setup for new and expanding locations.
Secure Communication Tools Built for Healthcare
Through our strategic partnership with Compliant Communications, we provide healthcare-specific communication solutions that ensure every fax, phone call, and voicemail is secure, auditable, and HIPAA-compliant.
HIPAA-Compliant VoIP Phone Systems
Implement robust VoIP solutions designed to meet the unique needs of healthcare providers, offering features like auto-attendants, call analytics, and seamless integration with your existing systems.Secure eFax and Document Transmission
Transition to a paperless environment with encrypted fax services that guarantee reliable delivery and compliance with patient data protection regulations.Auto-Routing, Voicemail-to-Email, and Staff Directories
Enhance operational efficiency with features that streamline communication workflows, ensuring messages reach the right person promptly and securely.Remote Configuration and Onboarding for Hybrid and Telehealth Teams
Support your remote workforce with solutions that enable secure and efficient communication, allowing your team to work effectively from any location.
Real-Time Visibility & Proactive Monitoring
Continuous Oversight That Reduces Risk Before It Becomes a Problem
Implementing IT systems is just the beginning. True compliance and operational integrity come from ongoing monitoring, responsiveness, and strategic alignment. Our team provides continuous oversight of your systems and endpoints, with built-in routines for monthly health checks, patch status reviews, and device security audits. We don’t wait for problems to surface. Instead, we use real-time alerts, anomaly detection, and system logs to proactively identify potential breaches, outdated protections, or user errors, before they disrupt care or trigger regulatory risk.
Insightful Reporting That Drives Smart Decision-Making
Our IT managed services don’t just keep you safe; they keep you informed. We deliver clear, actionable reporting tailored to executive and operational leadership. This includes system performance dashboards, helpdesk activity summaries, endpoint status reports, and threat monitoring updates. You’ll gain visibility into what’s working, what needs attention, and where to invest next. We also support strategic technology planning; ensuring that your infrastructure scales intelligently alongside your clinical and geographic growth, always in line with HIPAA and behavioral health regulations.
Why Choose Atlantic Health Strategies?
With Atlantic Health Strategies, you gain access to a dedicated IT team that specializes in the compliance and operational demands of behavioral health and addiction treatment. Our solutions are designed to be secure, scalable, and HIPAA-compliant, giving you enterprise-grade IT support without the overhead of building an in-house department. From helpdesk outsourcing to Microsoft 365 and Google Workspace management, we keep your systems running smoothly and your organization protected.
Why Behavioral Health Providers Choose Our IT Managed Services
Lower costs without lower standards – save 40–60% compared to hiring internal IT while maintaining high compliance and rapid response.
Healthcare-specific compliance expertise – deep knowledge of HIPAA, 42 CFR Part 2, and the unique IT needs of behavioral health.
Seamless integration across operations – IT support that connects with your compliance, clinical, and administrative workflows.
Trusted vendor partnerships – including Microsoft 365, Google Workspace, and healthcare-focused providers like Compliant Communications.
AI, texting, and chatbot solutions – leverage HIPAA-compliant automation to streamline patient engagement, appointment reminders, and staff communication while reducing administrative burden.
Proactive oversight and reporting – real-time monitoring, endpoint protection, and helpdesk analytics to prevent issues before they escalate.
Take the Next Step
Don’t wait until a breach or system failure forces action. Schedule your free IT readiness assessment today and discover how Atlantic Health Strategies can secure, streamline, and scale your technology environment—while implementing modern solutions like AI, texting, and chatbots to improve patient experience and provider efficiency.
